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Understanding Extended Warranties
Finding
Coverage That's Right For You
You've seen it happen time and again.
A new business launches with a prosperous bang and high expectations, only to
collapse mere months later with a bankrupt whimper.
A marriage begins with intimate glances and fervent I love yous, but
quickly devolves into icy glares and loud, angry talk of divorce.
Clearly, situations that start out swimmingly can sometimes end in an
unfortunate, premature way. But that doesn't have to be the case when it comes
to the relationship between you and your car; there's an auto warranty designed
to help that situation live up to your expectations. It's called an extended
warranty, and it can help make sure that your car doesn't degenerate from
prized possession to cumbersome money pit.
In essence, an extended warranty is an insurance policy on your vehicle, a
safeguard against expensive, unforeseen repairs. The term extended warranty
is actually a misnomer, since, in the strictest sense of the word, these aren't
warranties at all. Like auto warranties, they cover repairs and/or regular
maintenance for an agreed-upon period of time. True warranties, though, are
included in the price of the product; extended auto warranties are really service
contracts, since they cost extra and are sold separately.
An extended warranty may be purchased at the time you buy your vehicle; it's
also possible to purchase one much further along in your ownership experience.
If you're the type who likes to be prepared for all eventualities, an extended
auto warranty may be just what you're looking for. Bearing in mind the ever-increasing
cost of vehicle repairs, these service contracts can make a lot of sense.
In deciding whether an extended warranty is right for you, and in selecting the
best plan for your needs, you'll need to ask yourself the following questions:
To what extent is your vehicle already
under warranty, and is this coverage in sync with how long you anticipate
owning it?
If the car you've just bought is new, take a close look at
its factory warranty before making an extended warranty decision. If, for
example, the vehicle has a factory warranty of three years or 36,000 miles, and
you plan on keeping it for two or three years -- with an anticipated annual
mileage of about 10,000 -- then an extended warranty makes little sense, since
you'll likely be covered under the manufacturer's plan. However, if you plan on
keeping the car long after the factory warranty expires, an extended auto
warranty is worth considering. If the car you've just purchased is used, you'll
need to ascertain if there is warranty coverage from the dealership (coverage
periods may range from as little as a month to up to a year, or more). If
you're buying a late-model used vehicle, it's possible that the vehicle's
original factory warranty is still in effect (this will be dependent on how
many miles the car has under its tires, and on how much time has passed since
it was originally titled). Some manufacturers also offer "certified
used" programs that extend original factory warranty terms on pre-owned
vehicles. If the car isn't under warranty, or if you plan on keeping it past
its warranty's expiration, an extended warranty makes sense.
What's the reliability record of the model
you're purchasing?
Take a look at the reliability history of the
model you're buying. Though this is by no means a fail-safe way of
predicting what your repair bill will look like, it does give you an idea of
what you may be in for service-wise; bear this information in mind when making
a warranty decision.
Who is behind the warranty that you're
considering?
An extended auto warranty may be backed by an
independent warranty company (these are known as aftermarket warranties) or by
the covered vehicle's manufacturer. Knowing who will be underwriting your
policy can give you insight into the strengths and weaknesses of the contract
you're considering. Manufacturer-backed warranties score very highly when it
comes to ease of use. However, aftermarket warranties are often cheaper. (If
you opt to purchase an aftermarket warranty, take a look at how the company's
financial strength has been rated by A.M. Best and/or Standard & Poor's;
this will give you an indication as to its ability to pay your claim. Your
safest bet is to choose a company that has a minimum "A" rating with
Standard & Poor's, and/or a minimum "A" or "A-" rating
with A.M. Best.)
What's the nature of its deductible?
Fully investigate a policy's deductible before signing on the dotted line. Consider
not only its amount, but also whether it's per visit or per repair.
With a per visit deductible, each visit to the shop will run you a fixed
amount, regardless of how many parts are repaired; a per repair deductible
applies to each serviced part. What sounds like a minor difference may, under
certain circumstances, have a major impact on your wallet. If, for example,
you've got a $100 per repair deductible and you take your car in to get the air
conditioner, fuel pump and alternator serviced, you'll be out $300; had you
opted for a per visit deductible, those repairs would only have cost you $100.
Charier still is a $0 deductible policy. You will have to pay extra for this,
but if your circumstances become such that you have to take your car in
frequently, you'll find that this policy more than pays for itself.
Is the warranty transferable?
Some extended warranties end when the person who bought the warranty sells the car.
A warranty that allows you to transfer it to a new buyer is preferable; it's an
excellent selling point for prospective buyers.
Can repairs be performed at any repair
shop?
Some extended auto warranties stipulate that repairs must be
performed at the dealership from which the warranty was purchased; this can
prove limiting and inconvenient. It's best to opt for a warranty that, at the
very least, gives you more than one service facility to choose from. You'll
appreciate this should the vehicle ever need service while you're on a road
trip, miles away from home.
What exactly is covered?
Know what's covered -- and what's not covered -- by the extended warranty
you're considering. Does the service contract cover breakdown as well as wear
and tear? Under a "breakdown" warranty, coverage is extended only to
parts that break. Such a policy can prove less inclusive than is desirable,
since not all parts fail due to breakage. Some need to be replaced because
they've worn down over a period of time; a "wear-and-tear" warranty
extends coverage to worn-down parts in need of replacement. Additionally, some
"entry level" contracts don't cover ABS brakes, so if your vehicle
has this feature, you should consider upgrading to this level. And overheating
-- regardless of its cause -- isn't covered in many warranties. Thus, if
overheating occurred due to problems with an expensive part such as your
radiator, you'd be stuck with a hefty repair bill. Before committing to a warranty,
take the time to fully explore the ins and outs of its coverage implications.
The distinctions between the various plans might seem slight, but they can
prove quite important.
Is a cash layout required for repairs?
Some
extended warranties require that you pay the bill, then send the receipt in and
wait for reimbursement; in many cases, months elapse before you get your money
back. Ideally, you'll want a warranty that pays the dealership directly with a
credit card.
Remember to compare all your options before making a warranty
decision. Utilize the Internet; many companies sell directly online, and, at
the very least, getting quotes from them can help give you a ballpark idea of
what an extended warranty with your desired features should cost. In warranty
buying, as in so many other aspects of life, it helps to be fully informed.
By Warren Clarke,
Automotive Content Editor
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